Building Business Relationships


Being a confident and effective networker is an important business skill. In this course you learn the skills for business networking and how to expand and develop your business client relationships.


Who this course is for

Anyone wanting to develop their client relationship and networking skills, confidence and strategy for networking in business.


Course content

  • Communication techniques and overcoming barriers
  • Developing client loyalty
  • Building relationships
  • After a networking event
  • Maintaining business relationships
  • Promote the business relationship


Learning Outcomes

On completion of this course participants should be able to:

  • Identifystrateies for building client loyalty
  • Understand and overcome barriers tocommunicating with clients
  • Identify opportunities for networking and developing loyalty strategies
  • Identify and utilise the organisation's policies and procedures for building business relationships
  • Utilise all feedback in a positive manner
  • Build effective lasting professional relationships


A Certificate of Attendance will be issued at the completion of the course.


Course Duration & Venue:
  One Day:  9.00am - 4.30pm
Venue:     AFEI, Level 2, 97-99 Bathurst Street, Sydney  NSW  2000


Course Fee (GST Free)

Member Fee:        AUD $360
Non Member Fee:  AUD $410


Other Details

Fee includes morning and afternoon tea, light lunch and course materials.


To register
download and complete a Registration Form and forward to or Fax:  02 9264 5699. 


Course ID Date(s)

1702/0221 February 2017
1702/0727 July 2017

Price: $410.00