Lead Team Effectiveness



This course will provide knowledge and skills for the day-to-day supervision and team leading of staff. It includes examples and case studies that participants can adapt back in their own workplace.


Who this course is for

Supervisors, team leaders, managers and those who have responsibility for the work of others.


Course Content

  • Understanding group dynamics
  • Understanding effective and ineffective performance
  • Managing yourself to manage others
  • Managing the day-to-day performance of the team
  • Managing the difficult team member
  • Resolving personality clashes, resolving conflicts and handling difficult situations
  • Team building and team management
  • Working with the manager

Learning Outcomes

On completion of this course, participants should be able to:

  • Explain the role of the supervisor/team leader in the company or organisation
  • Describe how to use improved communication to improve the responsiveness of team members
  • Explain the principles of motivation and how to apply them to assist the motivation of team members
  • Explain how to develop the section as a team
  • Explain how to counsel and discipline difficult workers
  • Explain how to communicate with section employees to ensure co-operation and team work
  • Report and respond to managers
  • Be a role model and establish high standards of performance
  • Allocate responsibilities to individuals and teams positively
  • Make informed decisions


A Certificate of Attendance will be issued at the completion of the course.


Course Duration & Venue

Duration:   One Day:  9.00am - 4.30pm
Venue:      AFEI, Level 2, 97-99 Bathurst Street, Sydney  NSW  2000


Course Fee (GST Free)

Member Fee:        AUD $360
Non Member Fee:  AUD $410 


Other Details:

Fee includes morning and afternoon tea, light lunch and course materials.


To register
download and complete a Registration Form and forward to training@afei.org.au or Fax:  02 9264 5699.


Course ID Date(s)

1726/0421 April 2017
1726/128 December 2017

Price: $410.00