MANAGE INDUSTRIAL RELATIONS

Unit of Competency
Manage Industrial Relations BSBWRK509A 

This course applies to staff who have a sound theoretical knowledge base in human resources management and industrial relations. It includes strategic planning and policy development for industrial relations as well as negotiations, conflict management and dispute resolution.

Designed For
Human resources managers or supervisors with responsibility for managing industrial relations or staff needing to extend their formal training in this area.

Content

• Develop industrial relations strategies and policies
• Implement industrial relations strategies, policies and plans
• Manage negotiations, conflict and disputes

Award

A Certificate of Attendance will be issued at the completion of the course.  A Nationally Accredited Statement of Attainment will be issued to those who successfully complete the workplace based project as part of the Diploma in Management.

Learning Outcomes
On completion of this course participants should be able to:

• Demostrate an understanding of contemporary industrial relations issues and legislation
• Document strategies and procedures for dealing with grievances and disputes
• Apply conflict resolution techniques  

Duration of Course

Three Days 9.00am - 4.30pm

Course Fee (GST Free)

Fee Member AUD $810
Fee Non Member AUD $960

Other Details

Fee includes assessment for accreditation, morning & afternoon tea, light lunch and course materials.

Course ID Date(s)