Manage Performance Management Processes


The course delivers the skills required to design, implement and oversee performance management processes. It also includes specific intervention associated with under-performance or misconduct and developing approaches to address skill and performance gaps.


Who is the course for

Human Resource staff, managers, team leaders and others who are involved in the management of the performance of staff.


Course Content

  • Developing performance management processes
  • Implementing performance management systems
  • Coordinating formal feedback processes
  • Coordinating individual or group learning and developmental plans


Learning Outcomes

On completion of this course, participants should be able to:

  • Analyse strategic and business plans aligned to performance management systems
  • Develop performance objectives, indicators, standards and codes of conduct for their staff
  • Design flexible Performance Manage Systems (PMS) covering different occupations
  • Gain support for the implementation of a Performance Management Systems (PMS)
  • Assist managers to handle poor performance
  • Recognise, acknowledge and reward excellent performance


A Certificate of Attendance will be issued at the completion of the course.


Course Duration & Venue

Duration:   Two Days:  9.00am - 4.30pm
Venue:      AFEI, Level 2, 97-99 Bathurst Street, Sydney  NSW  2000


Course Fee (GST Free)

Member Fee:         AUD $570
Non Member Fee:   AUD $670


Other Details

Fee includes morning and afternoon tea, light lunch and course materials.


To register
download and complete a Registration Form and forward to or Fax:  02 9264 5699.


Course ID Date(s)

1710/066, 7 June 2017
1710/125, 6 December 2017

Price: $670.00