The New Team Leader




This course provides newly appointed and potential team leaders with an understanding of their role and how to ensure the early support and motivation of the team.

Methods of acquiring skills will include course notes, group workshop, video, practical exercises and case studies.


Who the course is for

Newly appointed team leaders -- possibly less than one year, trainees and potential team leaders, coordinators and leading hands.


Course Content

Topics covered in this course include:

  • The role and functions of the team leader
  • The ground work - assessing and gaining the support of team members
  • The ground work - assessing the work systems
  • Working with the manager
  • Ensuring the appropriate team leadership style
  • Credibility and communicating
  • Effective team meetings
  • Managing the difficult team member
  • Issues in the early period
  • Review


Learning Outcomes

On completion of this course participants should have the ability to:

  • Explain the role of a team leader
  • Identify an appropriate leadership style
  • Gain the trust and acceptance of the team
  • Understand the best ways to assess the capabilities of team members
  • Assess the optimum way to use and improve work systems
  • Develop an effective working relationship with the manager



A Certificate of Attendance will be issued at the completion of the course.


Methods of acquiring the skills

Course notes, group workshop, video, practical exercises, case studies.


Course Duration & Venue

Duration:  One Day: 9.00am - 4.30pm
Venue:      AFEI, Level 2, 97-99 Bathurst Street, Sydney  NSW  2000


Course Fee (GST Free)

Member Fee:         AUD $330
Non Member Fee:   AUD $380


Other Details

Fee includes morning and afternoon tea, light lunch and course materials.

To register
Please download and complete a Registration Form and forward to or Fax:  02 9264 5699.

Course ID Date(s)

1719/0320 March 2017
1719/052 May 2017
1719/081 August 2017
1719/111 November 2017

Price: $380.00