The effectiveness of managers, coordinators and team leaders is essential to the effective and efficient day-to-day running of the organisation and particularly to provide the support to ensure social goals are achieved. The workshop will provide information and tools to allow participants to identify and implement appropriate strategies for the management of individuals and teams.

Designed For

Managers, team leaders and coordinators in Community Sector not for profit organisations.

Content

• Role of a team leader in a Community Sector organisation
• Key principles for managing individuals and a team
• Determine a leadership style
• Assessing the management needs of the team
• Managing individual team members
• Managing difficult team members
• Manage the team
• The 360 team leader—working with the senior managers, colleagues and other stakeholders.

Award

A Certificate of Attendance will be issued at the completion of the course.

Learning Outcomes

On completion of this course participants should be able to:

• Understand the role of the team leader in a not for profit organisation
• Determine an appropriate team leader style
• Assess individual team member’s situation and the best way to manage them
• Identify best practice methods of managing the team
• Manage difficult workers 
• Communicate with staff to ensure co-operation and teamwork
• Report and respond to senior managers
• Review and discuss staff performance
• Handle small incidents or poor performances

Duration of Course

One Day 9.00am - 4.30pm

Course Fee (GST Free)

Fee Member AUD $360
Fee Non Member AUD $410

Other Details

Fee includes morning & afternoon tea, light lunch and course materials.

Course ID Date(s)