Certificate Level Courses

Units of Competency
Manage Performance Management Systems BSBHRM503A

This course will provide knowledge and skills for team leaders to manage the performance of staff who report to them directly. The emphasis will be on the development of key results areas and standards, coaching and feedback that will provide the basis of performance management.

Designed For

Human Resource Staff, Managers, Team leaders and others who are involved in the management of the performance of staff.

Content

Units of Competency
Manage Workforce Planning BSBHRM504A

This workshop provides participants with the knowledge and skills to complete, and implement a plan for workforce strategies to achieve organisation goals. It includes aligning the number, skills and development of the workforce with business plans and the ability to analyse the relevant labour markets and design recruitment and succession plans to ensure a competent and diverse workforce.

Designed For

Unit of Competency

Establish Effective Workplace Relationships BSBWOR401A

Frontline managers play an important role in developing and maintaining relationships in internal and external environments so that customers, suppliers and the organisation achieve planned outputs/outcomes.

Designed for

Frontline managers who are typically involved in organisations as coordinators, team managers/leaders, supervisors, forepersons, project or office managers.

Content

Units of Competency 
Monitor a safe workplace BSBOHS407A
Ensure a safe rorkplace BSBOHS509A
Apply principles of OHS risk management BSBOHS504B
Manage hazards in the work environment BSBOHS505B

Need to understand your obligations and to implement OHS practices ? We recommend this course is where you start your Occupational Health and Safety Training.

Units of Competency

Ensure Team Effectiveness BSBWOR502A
Promote Team Effectiveness BSBWOR402A

This course will provide knowledge and skills for the day-to-day supervision and team leading of staff. It includes examples and case studies that participants can adapt back in their own workplace.

Designed For

Supervisors, team leaders, Frontline Managers and those who have responsibility for the work of others.

Content