Understanding human resources


The Art of the Interview

 

Overview

The aim of this workshop is to assist interviewers in the range of skills and considerations necessary during the interview phase of the recruitment and selection process.

 

Who should attend

For any person involved in interviewing candidates both internally and externally during the recruitment and selection process.  This may be on a one-to-one basis or as part of a committee/panel.

 

Content

Price: $290.00

Continuous Improvement - How to make your Business Better

Overview

The aim of this course is to provide participants with the knowledge required to implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance and identifying opportunities for further improvements.

 

Who should attend

Managers, team leaders, supervisors or those persons wishing to enter a similar role.

 

Price: $410.00

Making and Negotiating Enterprise Agreements

 

Overview

Most employers are aware that the Fair Work Act introduced many changes to enterprise bargaining. Enterprise bargaining is now one of the most contentious and difficult areas of employment, significantly impacting on the liability of the business.

Price: $300.00

HR for Non HR People

Overview

This workshop will assist participants to better understand the nuances of human resources in the modern world.  Participants will be able to gather strategies and ideas for the better delivery of human resource (HR) services within their own organisation's size and culture.  Activity and discussion will cover both the practical and theoretical elements of managing HR services in a variety of businesses, particularly for the small business sector.

 

Who should attend

Price: $410.00

Maximising the Performance Review Process

 

Overview

A critical skill for all managers is that of reviewing performance and providing constructive feedback to their team members.  A formalised way of providing such feedback is through the appraisal or job-performance evaluation.  It is an examination of how well employees have met their previously established job-performance requirements.

Who should attend

Managers, supervisors, team leaders who are responsible for reviewing the performance of others.

 

Price: $410.00